Payment Terms & Conditions
Secure, transparent digital payment policies for parents and guardians.
Secure Payments
All transactions processed through our official online shop.
Digital Receipts
Instant email and SMS confirmation with unique transaction ID.
Parent Support
Our office team is available to assist with any payment queries.
SMAK Bright School — Digital Payments Terms
By using our digital payments platform, you agree to these Terms & Conditions.
1. Payment Terms
- Accepted methods: Mobile Money, Bank Transfer, Debit/Credit Card (as shown at checkout).
- Digital receipts sent via email/SMS with your unique Transaction ID.
- Payments must be made through https://smakbrightsch.org only.
2. Refund Policy
| Scenario | Eligibility | Notes |
|---|---|---|
| Duplicate Payment | Full Refund | Submit proof within 7 working days. |
| Overpayment | Partial Refund / Credit | Excess credited to future fees. |
| Service Not Delivered | Pro-rata Refund | Applies to meals, transport, etc. |
| Withdrawal Before Term | Full Refund (less admin fee) | 7+ days notice required. |
3. Data Protection
Payment data is processed securely. We do not store card details on our servers. See our privacy policy for details.
4. Contact for Payment Issues
Email: info@smakbrightsch.org | Phone: +260 769 582 828